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Jamie Oliver Restaurants: "Every week there’s someone new after our staff"
How a celebrity chef’s restaurant chain earned loyalty through L&DYou’d never ordinarily notice the nondescript khaki-coloured door at the back of the dining room at Jamie Oliver’s flagship Jamie’s...
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Provident Financial: "We couldn’t change without helping our people change too"
A traditional loan business prepares itself for a new way of workingDoor-to-door lending is a phrase that conjures up a range of intimidating images. But Sarah Dickins (pictured), people director at...
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Royal Zoological Society of Scotland: "We specialise in a different type of...
Principles of conservation and care extend to RZSS’s human population, tooThe problemRZSS is an animal conservation charity that runs two of Scotland’s most popular tourist attractions – Edinburgh Zoo...
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The new British Workforce
EU migration has reshaped the UK labour market. But is HR ready for the organisational challenges? Last month, just as NHS hospitals all over the UK were declaring major incident status in their...
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Meet the migrants: Q&A
Krastina ZhivkovaCleaner, Hassle.com, BulgarianWhen did you come to the UK?I moved here seven years ago. I have a degree in business administration from Bulgaria but I couldn’t get a job. I’m now...
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Work the room… and get out alive
Networking has become a necessary evil for the modern HR professional. But it doesn’t have to be so nerve-shredding Networking is the second-most dreaded task on to-do lists after public speaking,...
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The People Management guide to networking
Choose your quarryBusiness Network International (BNI) has over 150,000 members worldwide and runs several events across the UK every month. For smaller, more specific get-togethers, HomeGroup’s...
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“It’s not about instant wins”
Uber-networker Julia Hobsbawn joins the dots As well as being appointed the world’s first networking professor, at Cass Business School in 2011, Julia Hobsbawn recently presented Network Nation on BBC...
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Who I am: Sadie Lofthouse
Head of HR, AdnamsI’m passionate about professional developmentNot only am I developing a programme on board development and succession planning, I’m also participating in it. I have had the same...
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The fixer: Why won’t they call me the HR director?
I was brought into my current business as head of HR two years ago. I am HR director in all but name and am the most senior HR professional in the business. Senior leaders say I’m doing a great job,...
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Review: Driven to Distraction at Work
Edward M. Hallowell, Harvard Business Review Press, £17.99/£10.32 e-bookBeware the non-fiction franchise, always a sub-genre to be approached with trepidation (how many Mars and Venus spin-offs can...
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Research: Staff fit more than one ‘category’
If you think of diversity simply as male or female, or young or old, you are missing out on some of the most important demographic nuances that stand in the way of genuine inclusion.Research from...
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Commercial fleets: don’t get caught out
From psychometric driving tests to cost control, quick tips that will make sure you’re not left looking ill-equippedManaging fleets of commercial vehicles used to be the preserve of dedicated fleet...
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I’ll tell you something: Maria Da Cunha
If we want more senior women we only have to ask, says BA’s high-flierA few years ago, a vacancy arose for head of legal at British Airways. I weighed up my skills against the job requirements and...
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Want a great business? Think like a grunter
New book unveils the psychological secrets of what works at workCreating truly effective workplaces is a task that has exercised leading psychologists for decades. In The Best Place to Work (Perrigree...
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Top jobs still ‘impossible’ for many women
Diversity in the workplace lags behind shifting public attitudesAre we doing enough to help women achieve their potential at work? The answer, in short, appears to be ‘no’. Although steady progress is...
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Policy changes for the national minimum wage on the way
A consultation has produced a list of possible reform issuesIt is high time that the national minimum wage (NMW) regulations were consolidated as they have been amended more than 20 times during their...
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Innovation lurks beyond the C-suite
It’s time to stop merely surviving and start uncovering those million pound ideas, says Grace LewisWeighed down by economic crises, and skills shortages, it seems many businesses have been so busy...
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One in three working fathers ‘take sickies’ to care for children
Survey shows quarter of parents would accept pay cut for shorter hoursMore than a third of working dads have thrown a sickie in a desperate bid to juggle the competing demands of work and childcare, a...
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High proportion of graduate employers still can’t fill vacancies, finds AGR
Employers in IT and telecommunications face ‘highest turn down rate’More than two-fifths (45 per cent) of graduate employers had one or more unfilled job last year, the Association of Graduate...
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