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Could antics of call centre boss prove costly?
Our employment expert takes a look at the woeful management styles on BBC3’s show ‘The Call Centre’ This week saw the last episode of BBC3's fly-on-the-wall television show "The Call Centre". The show,...
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Selection interviews have never been fit for purpose
But Peter Honey asks whether we should lament the end of Google’s eccentric interview tacticsI see that Google has decided to give up extreme interviews, where candidates are asked questions such as...
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Vocational ‘tech levels’ to have A-level status
Call for employers to back new qualifications Vocational qualifications that run alongside traditional A-levels are to be offered to 16- to 19-year-olds, the government has announced.The “rigorous”...
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Government launches guide to boost employee ownership in UK
Ministers promote HR benefits of ‘John Lewis style’ businessesThe government has launched an easy to use guide to the employee ownership model to encourage more employers to switch to a ‘John Lewis...
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What is the secret to delivering sustainable cultural change?
'Slowness to change usually means fear of the new'. So, what is the secret to delivering sustainable cultural change?Every business leader knows the challenges that come with effecting long term...
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Relocation of employee alleging race discrimination was not victimisation
But employers should tread carefully before relocating staff making allegationsIn the case of Burrell v Micheldever Tyre Services Ltd, the Employment Appeal Tribunal overturned a tribunal’s decision...
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How inclusive is your team?
Senior leaders need to recognise that trust is crucial to performance, argues Susanne JacobsRecently, I had a wonderful conversation with an individual that I have worked with for some time. They head...
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Part-timers miss out on promotion and feel trapped
Three-quarters feel caught in ‘flexibility trap’, finds studyThe majority of part-time workers feel they have no prospect of promotion but have little chance of finding an alternative role with the...
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What's driving Gen Y?
Research by recruitment specialists Hays reveals the needs, attitudes and aspirations of young workers. The survey of more than 1,000 Gen Y-ers uncovered what they want most from work and what...
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Cost award rulings send mixed messages
But threat of having to pay other side’s costs remains very real Two recent cases in the Employment Appeal Tribunal (EAT) demonstrate the confusion that can ensue when costs applications are made by...
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Young people hold the key to economic recovery
Employers need to unlock the digital skills of the next generation, urges O2’s HR directorLast week, the CBI revealed that 39 per cent of firms – particularly in the tech industry – are struggling to...
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Employers see exec pensions soar by 7.5 per cent
Rise in provision costs buck previous trend of declineThe value of executive pensions has grown by 7.5 per cent over two years reversing the previous trend of declining cost to employers, a survey has...
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DHL strike vote threatens production at Jaguar Land Rover
Logistics group accuses union of being ‘reckless’Workers at DHL who deliver parts to Jaguar Land Rover factories have voted to go on strike, threatening 24-hour production at the car...
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Cavendish Review reveals HR failings in NHS
‘Positive appraisals’ undermine high performance, finds reportThe culture of “positive appraisals” in the NHS has been strongly criticised in the Cavendish Review for allowing poor staff performance to...
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Failing to tell staff about employee benefits is money down the drain
Money Talks: Communicating Employee Benefits, a new report from Cass Business School commissioned by Unum has looked at the advantages of communicating with staff about their benefits. It’s startling...
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Supreme Court rules in favour of women workers in long-running equal pay case
Female school staff can claim equal pay with men working for the same employer at different sitesIn the case of North and others v Dumfries and Galloway Councilthe Supreme Court recently considered...
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CIPD unveils winners of the Recruitment Marketing Awards
Twitter and spooks inspired campaigns scoop RMA prizesA tweet-activated vending machine and a campaign to attract budding spies were among the winners at the CIPD’s 2013 Recruitment Marketing Awards...
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BBC HR director defends role in severance payouts row
MPs criticise broadcaster for culture of excessive paymentsThe HR director at the BBC has defended her role in redundancy payments at the corporation which went over and above contractual...
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Woolworths case opens up a can of worms for employers
Collective redundancy consultation just got harder for multi-site organisations as a result of an EAT judgementThe outcome of the recent Employment Appeal Tribunal collective redundancy case, Usdaw v...
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Royal Mail sale creates largest staff share scheme for 30 years
Unions warn of strikes as staff voted against privatisationEmployees at Royal Mail are set to receive shares worth £2,000 after the government announced it would sell the organisation during this...
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