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Understanding the state of HR outsourcing
The outsourcing boom may be over but, as our poll of readers uncovers, that doesn’t mean work is being brought back in-houseIt’s the archetypal image of outsourcing: a customer left frustrated by an...
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The A-Z of bad management
Most businesses know that treating employees with respect pays off. But not everyone got the memo. Presenting a rogues’ gallery of history’s most shocking management failsAnaphylactic shockDanielle...
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Brexit: Will your best staff take flight?
EU nationals are quitting and uncertainty is rife. How are savvy employers planning for the fallout from Brexit – and what’s the opportunity for first movers?Magal Engineering’s headquarters, a series...
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Case Study: Sim Trava
How an expanding franchise used bespoke training to retain its family business valuesThe problemHeaded up by husband-and-wife team Simon and Tracy Vardy, northern food and drink franchise Sim Trava had...
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Case Study: Metro Bank
Why a challenger bank is giving employees a ‘licence to hire’ 1,000 people a yearWith its child and dog-friendly branches, bright décor and customer-driven style, Metro Bank – the UK’s first new bank...
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Case Study: Foreign & Commonwealth Office
How peer-created content provided the platform for thousands of global employees to boost their knowledgeIt’s not uncommon for HR and L&D professionals to have ‘bright ideas’ thrust upon them. But...
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Q&A: Justin Hughes
Effective leadership is the key to unlocking a high-performance culture, says former Red Arrows pilot Justin HughesIt’s hard to imagine Top Gun’s Maverick, as played by Tom Cruise, swapping his...
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Government ‘taking aim at Britain’s boardrooms’
Too white, too male, too oblique on pay… but will new reforms carry any bite?"If I’m prime minister [...] we’re going to have not just consumers represented on company boards, but employees as well.”...
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Why organisations should be thinking about apprenticeships in 2017
A new levy will apply to all large companies, including those without apprenticesThe government is keen to ensure that more high-quality apprenticeships are created, both to meet the needs of employers...
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Opinion: Do you know if psychological assessment works?
Organisations often have the data – but not the will – to determine if their investment in assessment is paying off, writes Barry JohnsonSome years ago, a major international company that was...
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Healthcare assistant’s dismissal for alleged patient mistreatment was unfair,...
Employer should have gathered further evidence due to the seriousness of the allegationIn Tykocki v Royal Bournemouth & Christchurch Hospitals NHS Foundation Trust, the Employment Appeal Tribunal...
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Only 5 per cent of new fathers opt for shared parental leave
Four-fifths of employers have received no SPL requests, according to new CIPD dataJust 5 per cent of new fathers and 8 per cent of new mothers have taken up shared parental leave (SPL) since it was...
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Tribunal victory for pilot who was ‘too tired to fly’
Employer was wrong to suspend captain for refusing to workAn airline captain has won a tribunal against his employer, after being sanctioned for refusing to fly while it was acknowledged he was...
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Opinion: Addressing the digital leadership challenge requires contextualised...
L&D needs to provide a careful blend of academic and practical training to support the development of digital leaders, writes Steve HillIt’s a well-known fact that the UK is experiencing crippling...
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Autistic Subway worker awarded £15,000 for discriminatory dismissal
Employee was sacked following reaction to disciplinary process, tribunal rulesAn employee in a Subway sandwich store has been awarded £15,484 after a tribunal judge ruled he was dismissed as a direct...
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Service industry under fire over tipping practices
Luxury store hit by protests after proposing staff pay cuts in exchange for share of tips; Michelin-starred chef in hot water for failing to pass service charge on to employeesEmployees at Fortnum...
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Opinion: Five ways to use ‘hygge’ to increase happiness at work
The Danish concept of hygge has been hitting headlines and bookshelves across the UK in recent months. Karen Matovu explains how we can implement it at workDenmark’s status as the happiest nation in...
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Rail operator loses court challenge over industrial action
But will government legislation stop these strikes happening in the future?The disputes affecting Southern Rail escalated recently when the drivers’ union ASLEF held a 48-hour strike between 12-14...
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‘Give employers tax breaks’ for hiring ex-offenders
Fifty per cent of employers would not recruit former prisoners, says parliamentary committeeEmployers should be offered tax incentives, in the former of reduced national insurance contributions (NICs),...
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Four in 10 businesses plan to expand workforce in 2017, says CBI
But Brexit looms large, with widespread concern about future access to skilled migrantsAround 4 in 10 (41 per cent) UK firms plan to expand their workforce in the year ahead, according to an...
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